Pep Boys Auto Service & Tires

Ralph Tambasco 2 months ago

I had what I thought might’ve been a major issue with the car, but turned out to be relatively minor but yet one that couldn’t be ignored. A rubber piece connected to the brake which was responsible for triggering a relay switch allowing the car to be started only by pressing on the break and of course it also operated the brake lights was out. That piece crumbled so the car would start without pressing the break and the lights other than the center in the back window were not operable. After calling and going to a number of local auto shops, Pep Boys was the only one that was accommodating and were able to analyze what the issue was and make a quick repair. It wasn’t a situation where I had to wait a week or longer just to have an appointment to have the car looked at.It still took a day for them to order the part, but that was acceptable. In the end, the cost for the part labor along with tax was extremely reasonable. It put all of these local shops that I reached out to, to shame.

aimee m 2 months ago

I’ve been taking my cars to fishers pepboys for several years. They are always super nice, cars get fixed timely. They always call to discuss the issues, give practical advice and give updates as needed. I can honestly say I’ve never had a bad experience.

Karissa Nelson 5 months ago

If I could leave zero stars I would. Took my car in for a tire balance. Mind you I drive on the interstate everyday so I could tell they needed done. I dropped it off at 8am and would get it after work. They call me and tell me that there’s no shaking? I told them yes there is, once you hit a certain mph it will. If you drive it you’ll see. Never heard back and went to get my car, parked in the same spot I left it with no mileage added to it when I dropped it off. Was told it was driven, def wasn’t. They handed me the keys and never said anything. I didn’t care to ask at what point. I left and called Tire discounters and the man I spoke with there was AMAZING!!!!! I brought my car in the next day, left it and picked up after work. I asked if they really needed it or not, he said oh yeah they were really bad. Pep boys why are you lying?! This is BS!!!! Also no the guy wasn’t lying he to me at TD cause he did it at no cost to help me after I called dumbfounded.

Lexi Starkey 5 months ago

Pep Boys Fishers was the true hero of our weekend. We are from out of town and as we were headed home we had a break down on the interstate. After dealing with dealership issues we called Pep Boys and they got us in within the hour and on the road in 3. We are so grateful for their quick and efficient service and price being way lower than other quotes we got.

Sarah Johnson a year ago

From my first free estimate to my price out the door, I am 100% satisfied with the service here! I bought four new tires, and they actually threw one of them in for free! They were courteous, organized, and thoughtful. I ended up saving more money than I expected.